Privacy Policy
Last Updated: July 22, 2024
Hotly, Inc. ("Hotly", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Services").
Please read this Privacy Policy carefully. By using the Services, you consent to the collection and use of your information as described in this Privacy Policy.
I. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when using our Services, including:
- Name and username
- Email address
- Phone number
- Profile picture
- Payment information
- Any other information you choose to provide
Automatically Collected Information
When you access our Services, we may automatically collect certain information, including:
- Device information (type, operating system, unique identifiers)
- IP address and location data
- Browser type and version
- Usage data (pages visited, time spent, features used)
- Cookies and similar tracking technologies
II. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing, maintaining, and improving our Services
- Processing transactions and sending related information
- Sending promotional communications (with your consent)
- Responding to your comments, questions, and requests
- Monitoring and analyzing usage patterns and trends
- Detecting, preventing, and addressing technical issues
- Protecting against fraudulent or illegal activity
III. Sharing Your Information
We may share your information in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf (payment processing, data analysis, email delivery, hosting)
- Legal Requirements: When required by law or to respond to legal process or government requests
- Protection of Rights: To protect our rights, privacy, safety, or property, or that of our users or others
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you have given us explicit permission to share your information
IV. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
V. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
VI. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Opt-Out: Opt out of marketing communications
- Data Portability: Request a copy of your data in a portable format
VII. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store information about your preferences and activity on our Services. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our Services.
VIII. Children's Privacy
Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
IX. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. By using our Services, you consent to the transfer of your information to these countries.
X. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the "Last Updated" date at the top of this policy and, where appropriate, provide additional notice. Your continued use of the Services after any changes indicates your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at care@hotly.com.